How our Lay-by Works
The Jump Star Trampolines Lay-By system is a flexible, convenient way to pay off your trampoline at your own leisure. Simply log in to our website at any time to make payments of your choice.
Our lay-by has no minimum payment schedule, so you can choose the amount you pay and how often you make payment (a 12 month limit applies).
Once you have decided upon a style and size of trampoline, add it to your shopping cart along with any accessories. Enter your postcode in the shipping calculator to get an instant postage quote. If you require shipping, select “shipping” at checkout. If you wish to collect from our Perth warehouse, please select “local pickup”.
At the “Select your payment plan” drop down box, you will be offered two choices: to pay in full, or to lay-by. Select “lay-by” and the system will then charge you 10% of the price of your trampoline. This 10% deposit then comes off the price of your balance owing.
Lay-by payments must be made with credit card, unfortunately our system does not accept PayPal payments on any lay-by trampoline.
You will receive email confirmation of your order number. Please take note of the email address you used at checkout, along with the password you created, as you will need these to log in to make future payments.
Making future payments for your lay-by through our website
Simply log into your account on our website using the email address and password you created on your trampoline lay-by.
Click on “My Account” to view your order, click "Pay Invoices Online", choose the amount you want to pay and click "Process Payment".
You can also edit contact details, retrieve track & trace / delivery details and invoices in "My Account".
You may choose any amount that is suitable for you, there is no minimum payment schedule. If you choose to make payments via bank transfer, you will need to leave your Invoice number as a reference so we can match your payment to your order. You will find banking details on your tax invoice.
Orders that have not been finalised after a period of twelve months will be unavailable to complete. The 10% deposit paid during checkout is Non-refundable. There are no other fees or charges associated with our lay-by.
Please contact us at email@example.com with any questions or concerns, we are always happy to help.
Lay By Refund
Within the first (30) days of your lay by, you can cancel your lay by for a full refund. However, for lay-by orders older than 30 days. the 10% deposit paid during checkout is Non-refundable. This 10% fee is charged to the customer to cover the costs associated with holding the stock and admin fee.